Privacy and Cookie Policy

1/ Introduction

2/ Further Information

3/ Consent

4/ Cookie Categories

5/ Third Parties

Latest update: 26th January 2024

1/

We use cookies.

They are small text files used to store pieces of data.

They are stored in the memory of the device and browser that you use when visiting and using our website.

We use them to improve your experience and interaction on our website.

2/

You can find useful information about cookies, privacy and consent from the Information Commissioner’s Office. This is the UK’s independent authority established to uphold information rights in the public interest and to promote data privacy for individuals.

Home | ICO

3/

We must obtain your consent before we store any information via cookies.

That is why the cookie banner appears when you first visit our website. On this banner you can find a link to our cookie and privacy policy.

You can decide which cookies are allowed to be stored onto your device.

You are also able to block cookies by activating the setting on your internet browser that allows you to refuse the storage of all or some cookies.

However if you block all cookies (including essential cookies) you may not be able to access all or parts of our site.

We take consent seriously – consent for each type of cookie must be obtained before you interact further on the website and you should always be given the opportunity to disallow and refuse consent for non-essential cookies.

You can allow all, or manage them individually using the check boxes on the cookie banner when you first view our website.

4/

At any given time, we may collect the following types of cookies:

Essential Cookies

These cookies are needed for essential website functions.

Also known as ‘Necessary’ cookies, these can’t be switched off and they don’t store any of your information.

Analytics and Performance Cookies

These cookies are used to understand how users interact with our site.

They provide information such as how many people are using our site or which pages are popular.

This helps us improve customer experience.

Switching off these cookies will mean we can’t gather information on how to improve website user’s experience.

Functionality, Advertising and Personalisation Cookies

These cookies enhance your shopping experience. They enable basic functions such as seeing recently viewed products or searches.

These cookies may help us to learn what you’re interested in so we can show you relevant content while you use our site, or show you relevant adverts on other websites.

Switching off these cookies will mean we can’t show you any personalised adverts.

Switching off these cookies might mean that certain areas of our website would not function correctly.

5/

Please note that third parties – including advertising networks and providers of external services like website traffic analysis, may also use cookies, over which we have no direct control.

These cookies are likely to be (though not limited to) analytical and performance cookies or targeting cookies.

Often these are set by larger providers such as Google Analytics, Google Tag Manager, Microsoft Bing Ads, Facebook, Meta etc.

These services are optional. They should not be loaded by a website, before the website user has given consent.

Version 2 January 2024

The following policy explains how personal data that we might collect from you, or that you provide to us will be processed by us.

By using, interacting and making enquiries via our website or by telephone you agree to our practices regarding the transfer, retention and treatment of your data.

Please read the following carefully to understand how we treat your personal data.

1/ Us

We/Us/Our Site means Unique Holiday Stays, trading name of Jurassic Coast Holiday Home Management Ltd. Please see out Legal page and Contact Page for our full details.

We are registered with the Information Commissioner’s Office as a data controller. Reference ZA813983.

By contacting us, using our services or visiting our website, you accept and consent to the practice and procedure described in this policy, unless you explicitly inform us otherwise by contacting us with a written request.

2/ Information Data From You

At any given time, we may collect and process the following data about you:

Information that you provide to us

You may give us information about you by filling in forms on our site or by corresponding with us by phone, e-mail or other.

This includes (though not limited to) information you provide if you make an enquiry, book accommodation with us, use social media functions on our site, enter a competition, provide reviews or surveys.

The information you give us may include (though not limited to) your name, address, e-mail address and phone number and financial information.

Information that we collect about you

At any given time we may automatically collect the following:

Technical information, including (though not limited to) the Internet Protocol (IP) address used to connect your computer to the Internet, your login information, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform.

Information about your visit and interaction to our website, including (though not limited to) the full Uniform Resource Locators (URL) clickstream to our site, through our site and from our site (including date and time).

Information about products you viewed or searched for; page response times, length of visits to certain pages, page interaction information (e.g. scrolling and clicks), and methods used to browse away from the page.

Any phone number used to call our customer service number.

Information we receive from third parties

We use third parties (e.g. sub-contractors, advertising networks, analytics providers, search information providers) and at any given time may receive information about you from them.

3/ How We Use Your Information Data

Information you provide to us

To provide holiday stay booking service.

To communicate changes to our service to you.

To tailor content from our site and present in the most effective way for you.

Where you provide consent via the cookie policy or sign up for communications about our offers and other services, we may also use this information to provide you with:

information about other services we offer that are similar to those that you have already enquired about or receive from us, our newsletters, if you have subscribed to the service; and,

or permit selected third parties to provide you, with information about goods or services we feel may interest you. If you are an existing customer, we will only contact you by electronic means (e-mail or SMS) with information about goods and services similar to those which were the subject of a previous sale or negotiations of a sale to you.

If you are a new customer, and where we permit selected third parties to use your data, we (or they) will contact you by electronic means only if you have consented to this. If you do not want us to use your data in this way, or to pass your details on to third parties for marketing purposes, please leave the relevant box blank situated on the form on which we collect your data.

Where we collect information data from you

We may use this for:

Providing our services, data analysis, research, survey and testing purposes.

Improving our site to ensure that content is presented in the most effective manner for you.

Allowing you to participate in interactive features of our services.

To aid in testing and maintenance of site security.

As data for measuring the effectiveness of our services.

Information data received from third party sources

May be combined with Data provided to us from you, and data we collect about you to provide any uses listed above.

4/ When and Who We Disclose Your Information To

By consenting to our Privacy and Cookie Policy, you agree that we can share your personal information with our suppliers and sub-contractors for the performance of any contract we enter into with them to allow us to provide services to you, and only where they are under a duty to deal with your personal data in accordance with the Data Protection Act 1998; and any analytics and search engine providers that assist us in the improvement and optimisation of our site.

We will disclose your personal information to third parties

In the event that we sell or buy any business or assets, in which case we may disclose your personal data to the prospective seller or buyer of such business or assets.

If we are under a duty to disclose or share your personal data in order to comply with any legal obligation, or in order to enforce or apply our terms of use or terms and conditions of supply of services and other agreements; or to protect the rights, property, or safety of Jurassic Coast Holiday Home Management Ltd. our customers, or others. This includes exchanging information with other companies and organisations for the purposes of fraud protection and credit risk reduction.

5/ Storing Your Personal Data

The data that we collect from you may be transferred to, and stored at a destination outside the European Economic Area (“EEA”). By providing us with your personal data, you agree to this transfer, storing and/or processing. We will take reasonable steps as necessary to ensure that your data is treated securely and in accordance with this privacy policy.

Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our site; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.

6/ Links To Other Websites

Our site may, from time to time, contain links to and from the websites of our sister companies, advertisers and sub-contractors. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.

7/ Statutory Rights

All Statements in this Policy do not affect your Statutory Data Protection Rights enshrined in UK Legislation.

These include (though not limited to):

The right to ask us not to process your personal data for marketing purposes. We will ask for your permission before collecting your data if we intend to use your data for such purposes or if we intend to disclose your information to any third party for such purposes.

You can exercise your right to prevent such processing by checking certain boxes on the forms we use to collect your data.

If you have given us permission to disclose information about you to a third party, you may revoke that permission at any time by contacting us using the Get In Touch Page.

You have the right to access information held about you and is exercisable in accordance with the Data Protection Act 1998 and any superseding future legislation.

8/ Retention

We agree to store your personal data only for as long as is necessary or legally required, whichever is longer.

9/ Security

Regarding sensitive financial information will be updated here when we allow instant bookings through the website.

10/ Future Amendments To This Policy

Any changes that we may make to our privacy policy will be posted on this page.

Future additions will clearly indicate what changes have been made and provide sequential versions numbers.

Future editions will supersede any previous Privacy Policy.

11/ Any Questions?

Questions, comments and requests regarding this privacy policy can be made by contacting us via our ‘Get in touch’ page.